Service Agreement
This Service Agreement ("Agreement") governs your access to and use of Fellau. By using the platform, you enter into a legally binding contract with Fellau.
1. Acceptance & Eligibility
Automatic Binding: By creating an account, browsing the platform, or utilizing any Fellau service, you explicitly agree to be bound by this Agreement. If you are using the service on behalf of a clinic, hospital, or organization, you represent that you have the legal authority to bind that entity to these terms.
Age Requirement: You must be at least 18 years of age or the legal age of majority in your jurisdiction to use Fellau. Use by individuals under 18 is strictly prohibited.
2. Beta Services & "As-Is" Status
Fellau is currently operating in a "Public Beta/Testing Phase." All services are provided entirely for free at this time. Consequently, we offer no service level agreement (SLA) and no guarantee of uptime.
No Liability for Performance: Fellau is not liable for any disruptions, server unresponsiveness, database corruption, or software bugs. You acknowledge that reliance on a beta service for mission-critical business operations is done at your own exclusive risk.
Future Pricing: While the service is currently free, Fellau reserves the unilateral right to introduce subscription fees or pay-per-use models at any time.
3. Data Ownership & Commercial Rights
User Data License: You retain ownership of the raw data you enter. However, by using Fellau, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, and sub-licensable license to host, store, use, display, reproduce, and modify your data to operate, improve, and protect our services.
Data Monetization: You explicitly agree that Fellau has the right to de-identify, aggregate, and commercialize any data entered into the platform. We may sell, trade, or share anonymized or identifiable data with third-party partners for commercial gain, market research, or advertising purposes without further consent from you or your clients.
Third-Party Infrastructure: We utilize Supabase and other cloud providers. You agree that your data will be subject to their respective security and privacy policies in addition to ours.
4. Acceptable Use Policy
- You shall not attempt to reverse engineer, decompile, or steal the source code of Fellau.
- You shall not use the platform to store or transmit medical data that violates local healthcare privacy laws (e.g., HIPAA, GDPR) without implementing proper internal compliance measures.
- Automated scraping or "botting" of our dashboard or landing pages is strictly prohibited.
- You are prohibited from using Fellau for any fraudulent, deceptive, or illegal business practices.
5. Fellau Intellectual Property
All software, algorithms, user interfaces, designs, logos, and branding elements associated with Fellau are the exclusive property of Fellau. No license to our IP is granted to you beyond the limited right to use the platform as intended.
6. Absolute Limitation of Liability
In no event shall Fellau, its founders, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
This includes, but is not limited to: lost profits, loss of revenue, loss of business data, clinic downtime, missed appointments, or reputational damage.
7. Termination & Amendments
Termination by Us: We reserve the right to terminate or suspend your account instantly, without notice, for any reason, including but not limited to a breach of these terms.
Amendments: We may update this Agreement periodically. It is your responsibility to check the "Terms" link in the navbar for updates. Continued use of the platform after an update constitutes acceptance of the new terms.
8. Dispute Resolution
Any disputes arising from this Agreement shall be governed by the laws of the jurisdiction in which Fellau is headquartered, without regard to conflict of law principles. You agree to resolve any disputes through binding arbitration rather than in a court of law.